WhatsApp Vs Viber – The Best Phone Messaging App?

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SMS ruled the technology for almost a decade and people believed that this rule won’t end soon. But, with the launch of IM applications like Viber, WhatsApp, ChatOn, WeChat and Skype, this SMS technology will soon meet its maker.

It never means that we have found kings of chatting but at least we have found better alternatives to SMS and soon we’ll be seeing something that would replace SMS technology properly.

WhatsApp vs viber

Now that smartphones usage is on the rise, IM applications have become a necessity of users. Among all these, WhatsApp and Viber are the most popular ones. In this article, we will compare the features of both the apps and then conclude a winner at the end.

You might be aware of the functions of both the applications. They let you chat using the Internet only, they have loads of emoticons, you can set your profile on both the applications, etc. But what are the things that make one better than the other. Check the comparison below.

Compatibility

The compatibility for WhatsApp starts from Nokia S40 phones, the least one apps-compatibility wise. After this its compatibility increases to Nokia S40 Symbian, S60, and Android/iOS/BB OS/Windows, etc.

For Viber, you need to have at least Nokia S40 Symbian. It’s compatibility starts from this and goes to Nokia S60, and Android/iOS/BB. So, this means that Nokia S40 users can’t install Viber in their phones. However, Viber can be installed in your Windows, Mac and is available for Bada users as well.

You must have iOS 3.4 or later to run both. For Viber, you must have Windows Phone 8 while WhatsApp works on both Windows Phone 7.5 and Windows Phone 8. You need to have Android 2.1 or later in order to run WhatsApp. Viber’s Android compatibility starts from Android 2.0.

So, compatibility-wise, Viber gets a point.

Viber: 1
WhatsApp: 0

Interface

Whatsapp Interface

WhatsApp’s user interface is quite simple and easy to handle. WhatsApp Inc launches updates frequently to make its interface more appealing and user-friendly. But mainly, its interface depends on the type of platform you are using. Nokia S40 and Nokia S40 Symbian have the most basic WhatsApp interface. You can’t insert emoticons and text in the same line. You can’t view profiles of your friends properly. But this has been done to make your WhatsApp experience good.

On the other hand, WhatsApp for Symbian and Blackberry also has a basic type of interface, while for Android/iOS/Windows Phone, they have that standard green/blue colored UI.

Viber, on the other hand, has the same purple and white colored interface for all platforms, whether you are running it on PC or mobile phone. You just have 2 basic menus in Viber. The IM is also very easy to use but the additional video and voice calling options mess up the whole experience. Viber also has some limited options for Nokia S40 Symbian regarding the user experience.

So, interface and usability-wise, I’ll give a point to WhatsApp.

Viber: 1
WhatsApp: 1

Price

WhatsApp, now, costs nothing when you download it from iTunes, however, you have to pay $0.99 after one year for this app. Same works for Android, Windows, BBOS, S40 and Symbian (S60).

Viber is totally free for all the platforms. It doesn’t even offer advertisements like WhatsApp to make your user experience comfortable. However, the company will be announcing some stickers that you can use after paying a small amount.

Here, Viber gets a point.

Viber: 2
WhatsApp: 1

Bandwidth

With just texting options, WhatsApp  does not take much bandwidth. Only downloading may force it to use high network charges, but if you are texting only, then WhatsApp takes very less bandwidth.

Viber has video and voice calling options which make it drink high bandwidth in just a few minutes. If you are running Viber on Wi-Fi, then it is OK to use it. But never ever use Viber on your cellular network. You may end up losing all your credit in just few minutes

WhatsApp wins here!

Viber: 2
WhatsApp: 2

Security

You need to have a working registered phone number to use WhatsApp. The app scans your contact list and searches for people who already use WhatsApp. Now, you can chat with them. But the blocking option is there for your security. If you don’t want to chat or contact that annoying person in your contact list, just block him. Blocking someone means that now you won’t receive any messages from the person you blocked.

Viber is a bot smart in these kind of issues. It lets you handle these things in a different way. Everything works just like WhatsApp, but if you don’t want anyone to see your online status, then you can turn the thing off by going to Online status option in settings. Also, Viber through Google Analytics track down your maintenance services and IP Address data storage. So, if you don’t want it to track this, then turn the thing off.

In this regard, I’ll give them both a point.

Viber: 3
WhatsApp: 3

Features

In features, we won’t talk about the number of things these apps offer, but we’ll talk about how fast and smoothly these things work.

Through WhatsApp you can send voice notes, images, videos, contacts and can share your location. You can set a cool profile of yourself with a shining profile photo and a fantastic status. You don’t have to log in and log out every time you need to use it. You can receive offline messages, set a wallpaper, email your chats,group chat, broadcast messages and use loads of emoticons. But the experience is only limited to texting.

Though Viber you can send some of the things that WhatsApp sends, text, group chat, send stickers, emoticons, send doodles and push notifications, set your profile as in Viber and above all, you can voice chat as well as video chat. Well! this voice and video chat option is a drawback for people who run Viber on network charges. It’s all related with the bandwidth. Moreover, these stickers, and big emoticons make the apps usability poor.

WhatsApp Inc makes the features limited to give you the best user experience without draining your money. They could introduce voice chatting option as you are paying then $0.99 a year, but they don’t and this is for your own good.
So, features-wise, i’ll give a point to WhatsApp because of its usability.

Viber: 3
WhatsApp: 4

Conclusion

So, the final score that WhatApp gets is 4, while Viber loses with just one point and gets a 3. Even personally, i would recommend WhatsApp because of its limited features and better usability relation. What is your favorite messaging apps for your smartphone?

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21 Comments

  1. Anonymous said:

    WeChat is a very popular social app with amazing features. It’s available on only smartphone platforms like Android, iOS, Windows phone, Blackberry Symbian, Nokia Series 40, and Nokia Asha Touch. Recently WeChat has launched 5.2 version that brings a lot of new features, including a new user interface, Real time location sharing, you can also link you LinkedIn account & search for more friends.

    April 13, 2014
    Reply
  2. Branko said:

    Viber is my favorite one!

    January 23, 2014
    Reply
  3. Anonymous said:

    There’s no such thing called “Nokia S40 Symbian”.

    S40 is S40. Symbian is Symbian.

    And S60 5th Edition IS Symbian^1.

    At least get your facts right if you want to write about it.

    November 29, 2013
    Reply
    • What do you want to say Nokia S40 doesn’t come with Symbian OS?

      November 30, 2013
      Reply
  4. Netaddict said:

    A lot of people will switch to Viber once the free Whasapp period is over

    November 21, 2013
    Reply
    • I never knew there’s a Whatsapp trial period?

      Viber is good but I prefer to have Skype conversation with my friends even on the phone.

      November 25, 2013
      Reply
  5. april said:

    i will go with viber

    November 16, 2013
    Reply
  6. said:

    does whatsApp & Viber work on Tablet PC. If yes/ Which Tablet one supports these applications?

    November 14, 2013
    Reply
  7. Lewis Costin said:

    This is the dumbest comparison I’ve ever seen. You give WhatsApp a point for “bandwidth” because it lacks voice and video calling, and you give it a point in “features” because it doesn’t have as many features as Viber. Am I missing something here, or is that indeed what you just did?

    September 19, 2013
    Reply
    • I agree. The comparison should have been much clearer than it is right now. Arfa can you explain how did you give the points?

      September 22, 2013
      Reply
    • _NaMeLesS_ said:

      I can only agree with you. I also don´t get this comparision. When both only uses text messages both are low on bandwith. It is a logical thing that video calling costs more bandwith and only because WA does not have it you give the point to it? Features? Well nuff said…

      November 18, 2013
      Reply
      • The problem is only with the point scoring not the article itself. I hope the author replies me and get this corrected as soon as possible.

        November 21, 2013
        Reply
  8. said:

    In my country Viber is never been heard of. It is a shame that they do not introduce it because they can be famous in my country. WhatsApp users alone have reach more than 2 millions users and other chatting apps such as weechat and Line is following behind with more than 1 million users each.

    August 22, 2013
    Reply
    • Which country are you talking about? Can you give the reference from where you have taken the stats of WeChat, Line and WhatsApp users? If you know WhatsApp, Line and WeChat, I wonder how you don’t know about Viber?

      August 24, 2013
      Reply
  9. Mark said:

    WhatsApp does not work on any tablets or desktop computers, so if you want to use any of those devices, or if you want to communicate with people who use those, Viber is a good option, but WhatsApp will not work. That is why I no longer use WhatsApp.

    August 11, 2013
    Reply
    • That’s pretty much the same case with me. While I appreciate the speedy WhatsApp but Viber has better compatibility as compared to WhatsApp. Viber runs speedily on my Windows Phone 8 device but hangs on Android device.

      Although voice quality is not good enough, Viber wins in this respect that it provides voice chat function as compared to WhatsApp which is a text only app.

      August 11, 2013
      Reply

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