Intel has released new driver updates for their Bluetooth and WLAN devices for January 2024. The new driver version is 23.20, more precisely, 23.20.0.3 for the Bluetooth driver, and 23.20.0.4 for the Wi-Fi driver.
The Wi-Fi driver update includes several improvements, including BSoD errors and “No Wi-Fi networks found” errors, while the Bluetooth driver only includes functional updates. That said, there have been a plethora of reports that users are unable to install the Bluetooth driver.
According to these reports, the Bluetooth driver shows the following error message when attempting to install it on certain devices:
InstallErrorString = You have insufficient privileges to read this folder.
End users also claim that running the installer with administrative privileges has no use as it still fails. However, after testing it myself, I was able to install the Bluetooth driver without any hiccups or errors.
Intel also intimates the users that the Wi-Fi 7 support for the supported hardware depends on the operating system, which is Windows 11. Since the OS does not support it at the moment, the supported hardware, which is BE202 and BE200, will continue to work using Wi-Fi 6 technology. Nonetheless, if the support were to be incorporated, the devices would now be able to handle the 6GHz frequency band.
You can download the latest Intel Wi-Fi and Bluetooth drivers using the offline installer links below.
Table of Contents
Download Intel Wi-Fi and Bluetooth driver version 23.20
Click on the respective link in the “Downloads” column below to download the driver that is compatible with your operating system and the hardware.
Intel wireless Wi-Fi drivers
| Driver version | Supported operating system | Downloads |
|---|---|---|
| 23.20 | Windows 11, Windows 10 x64 | Download |
| 22.160.0 | Windows 10 x86 | Download |
Intel Bluetooth drivers
| Driver version | Supported operating system | Downloads |
|---|---|---|
| 23.20 | Windows 11, Windows 10 x64 | Download |
| 22.200.0 | Windows 10 x86 | Download |
Intel PROSet/Wireless Software and drivers for IT admins
| Item type | Driver version | Supported operating system | Downloads |
|---|---|---|---|
| Driver | 23.10.0 | Windows 11, Windows 10 x64 | Download |
| Driver | 21.40.5 | Windows 8.1 x64 | Download |
| Driver | 21.40.5 | Windows 7 x64 | Download |
| Driver | 22.160.0 | Windows 10 x86 | Download |
| Driver | 21.40.5 | Windows 8.1 x86 | Download |
| Driver | 21.40.5 | Windows 7 x86 | Download |
| PROSet Software | 21.40.5 | Windows 8.1 x64, Windows 7 x64 | Download |
| PROSet Software | 21.40.5 | Windows 8.1 x86, Windows 7 x86 | Download |
| Drivers + PROSet (Includes everything) | 23.10.0 | Windows 11, Windows 10 (x64/x86), Windows 8.1 (x64/x86), Windows 7 (x64/x86) | Download |
Once the driver package is downloaded, simply execute the package and follow the on-screen instructions to install it.
Fixes and improvements in Intel Wi-Fi driver version 23.20
The following list of fixes and improvements has been included in this update release:
- A Blue Screen of Death (BSoD) experienced in Windows 11 only when passing HT traffic at heavy load has been fixed.
- An error with the event ID 5002 and 5010 occurring after standby/hibernate/restart mode has been mitigated.
- The error of the Wi-Fi list showing “No Wi-Fi networks found” when connecting or disconnecting Miracast with Bluetooth LE headset has now been fixed.
- This update also includes functional updates.
Fixes and improvements in Intel Bluetooth driver version 23.20
Intel does not mention any significant improvements for the Bluetooth driver update. They only mention that it includes functional updates, and therefore, the users should update it as soon as possible.
Closing words
I believe that when Intel knew about the Bluetooth driver installation issue with privileges, they immediately fixed it and updated the downloadable driver without making a public announcement. This is probably why I was able to install the Bluetooth driver 23.20 without hinderences and errors.
If you still encounter the issue for some reason, the only solution right now would be to wait for an update by Intel to fix the issue permanently.
